Docs & guides
The whole product, written down.
Short answers to the questions partners ask the most: how the voice agent works, what columns we expect on a CSV, how recommendations get ranked, and what plans cost. Most pages are one screen long.
For owners
Run BevTek in your store.
Quickstart
Sign up & first 10 minutes
What happens when you create an account: trial activation, store creation, the activation checklist, and how to invite your team. No prep needed before clicking start.
Try it
Live demo — talk to Gabby
Hear the voice agent answer a real beverage retailer's phone. ~2 minutes; no signup. The fastest way to understand what Gabby actually sounds like on a customer call.
Owner guide
Importing your inventory
How to upload a CSV from Square, Lightspeed, or Excel. What columns we look for, how column auto-detection works, what the enrichment pass adds, and what to do when prices look stale.
Owner guide
How Gabby picks what to recommend
The two-stage recommendation pipeline (SQL filter → optional LLM re-rank), what fields drive the picks, and how to tune your inventory metadata so she finds the right bottles instead of the first bottles.
Compliance
Twilio A2P 10DLC self-onboarding
Step-by-step guide to registering your business + campaign with Twilio so post-call SMS recaps actually deliver. Covers brand registration, campaign approval, sample messages, common rejection fixes, and pricing. ~30-45 min of forms + 1-3 weeks of waiting.
Voice setup
ElevenLabs voice agent setup
How to wire up your store's voice receptionist on ElevenLabs Convai. Includes the architecture diagram, the one-click sync flow from /admin/elevenlabs-setup, and the multi-store rollout pattern.
Voice setup
Buy a phone number for inbound calls
Walks you through buying a phone number through ElevenLabs (~$1-2/mo, instant) so customers can dial your store and reach Gabby. Includes assignment to the agent, test instructions, and the Supabase row update.
For developers
Integrate, extend, or refer.
Integration
Wire Retell tools to your store
Step-by-step on adding the search-inventory, request-hold, and get-store-info custom functions to your Retell agent. ~5 minutes per agent. Includes the JSON schemas Retell expects.
API
Public API surface
Every endpoint that doesn't require authentication: web-call mint, Retell tools, Twilio webhook, public storefront read. Useful when integrating an external POS or building affiliate tooling.
Affiliates
Affiliate program
Earn 20% recurring on every store you refer. How attribution works, payout cadence, and the link generator inside your dashboard once you're approved.
About the product
What we’re building and how to think about it.
Vision
What BevTek is, in one page
Two personas (Megan = Trainer, Gabby = customer-facing assistant + receptionist + texting + shopper). Five products, one monthly price, built for beverage retail. The canonical product alignment doc.
Pricing
Plans, add-ons, and ROI
Four tiers from $79 (Starter — Trainer only) to $399 (Enterprise — full suite). Receptionist add-on at $49/mo. Two extra orders a day pays for any plan. See the homepage for the full grid.
Trust
Privacy, terms, and security
How we handle customer data, message consent (A2P 10DLC), data deletion requests, and security disclosures. We're a small team — every email gets answered.
Can’t find the answer?
We’re a small team and we read every email. Tell us what you’re building and we’ll point you at the right doc, code path, or hop on a call.